Rural and Regional Victoria have long been identified as hot spots for drug and alcohol misuse however like Otway Health and Lorne Community Hospital’s catchment, many rural locations do not have capacity to provide integrated models of care for clients going through non-residential recovery programs.

Residents in our catchment do engage in recovery services outside of local options however to do so requires access to private transport and time to travel, an issue local surveys have indicated are not possible for many within our low socioeconomic catchment to participate in.

This program will partner Otway Health or Lorne Community Hospital and Windana Drug and Alcohol Recovery Inc. to provide recovery services through telehealth technology either on site at the Hospital or potentially in the comfort of the client’s own home depending on accessibility.

Clients can engage in recovery either through self-identification, referral or community order.

This personalised model will include a continual loop of care between, General Practitioners, community nurses, and care coordinators with the recovery services providing a wraparound service for each client. As this model becomes integrated into our care practices, Otway Health, Lorne Community Hospital and Windana will explore what other services can be offered through this channel, including professional development services to on site staff to increase service capacity.

Once engaged with the program Otway Health and Lorne Community Hospital will provide any additional on-site support such as primary care and psychological services in partnership with Windana. These services and needs will be managed through clinical review and care coordination to provide a ‘closed loop of care’ for each client.

In order to provide this service, quality training has been provided by Windana to the local front line health care providers to make accessing this program as easy as possible.

The three health services will work together to develop appropriate and responsive policies and protocols and reporting mechanisms that will be professionally evaluated after 12 months. The aim of this program is to develop a model of care that can be initiated in other rural and regional health services where skill sets can be shared to better service the local catchment.


For Further information, please contact Emily Lens, Lorne Community Hospital Marketing and Communications Coordinator on 03 5289 4300.

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