Community

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Adult and Community Education

Otway Health is a registered Adult and Community Further Education (ACFE) provider. Our Adult Education program assists those who want to get back into learning, gain new skills and knowledge, gather confidence and plan other studies or work they might like to do. We can offer information and assistance to people wishing to Higher Education, as well as a range of courses, including:

  • Adult Literacy and Numeracy
  • Vocational education programs: these provide learners with specific skills either to enter or return to the workforce or work in particular industries and occupations
  • Employment skills programs: these give learners essential skills needed to enter the workforce or to perform more effectively
  • Enrichment programs: these are designed to meet people’s personal development and special interest needs

For more information please contact your local Neighbourhood House Co-ordinator on 5237 8500

Marrar Woorn Term Guide

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Advocacy & Support Services

An Advocate is someone who will act or speak in favour of a person who needs support, speaking out in a way that represents the best interests of that person, even if the cause or interest does not necessarily coincide with the advocate’s own beliefs or recommendations. If you require an advocate, our Community Welfare Worker will act on your behalf to support you to be heard and link you with appropriate services

Eligibility

Our Community Welfare Worker will assist clients with areas of difficulty, concern or complaint and is able to act as an advocate for any client of Otway Health. Contact our Customer Service Officer on 5237 8500 to arrange an interview. Clients are also able to nominate a person of their choice to act as their advocate or call the Colac Otway Regional Advocacy Service on 5232 1009.

Apollo Bay Children’s Centre

The Apollo Bay Children’s Centre offers a wonderful range of educational and social experiences in a safe and caring environment. Our 42 place centre is nationally licensed and classed as ‘Exceeding’ the National Quality Standards for Education and Care Services. The centre provides developmentally appropriate care and education for children aged 0-12 years, following the Victorian and National Early Years Learning and Developmental Frameworks and the My Time, Our Place Framework for School Aged Care in Australia.

Care is presently provided in the Starfish Room (5-12 years), Seahorse Room (3-5 years) and Shell Room (0-2 years) with two outdoor yards in a safe setting. The children also enjoy excursions to places of interest in our local community and special activities throughout the year. Our trained and dedicated staff plan programs for each child, taking into account their age, social and developmental needs and their personal interests We provide healthy main meals and morning and afternoon snacks with fresh drinking water  available all day and milk.

What you need to bring for your child:

  • Any bottles of breast milk or formula
  • A sun smart hat and a coat in winter (we are a Sun Smart centre and operate a ‘no hat, no play’ policy, sunscreen is provided)
  • A change of clothes including spare socks and underwear
  • A water bottle or cup

Eligibility

All children are welcome, both permanent residents and visitors to the area, depending on availability of places. Please contact the Child Care Co-ordinator on 5237 8500 to check if there is a vacancy and for a list of fees and concessions.

Delivered Meals

Otway Health’s HACC Delivered Meals Program can provide you with a hot three course meal, up to six days per week.

Eligibility

When you apply for the service you will receive an assessment by our qualified staff in your own home. Clients and their carers or advocates play an active role in the assessment process to ensure individual needs are met.

Costs

For a fee schedule please contact the Community Care Co-ordinator by calling 5237 8500.

Home Care Services

Otway Health’s Home and Community Care (HACC) program offers a range of home and community based support services to frail older people and people with disabilities who need assistance if they are to remain independent and living safely in their home. The program also supports the clients’ carers and family. HACC services are supported by funding from the Commonwealth and Victorian Governments.

Eligibility

When you apply for the service you will receive an assessment by our qualified staff in your own home. Clients and their carers or advocates play an active role in the assessment process to ensure individual needs are met.

Costs

For a fee schedule please contact the Community Care Co-ordinator on 5237 8500.HACC-Logo-Colour

In Home Respite

Respite care is available to eligible persons who fulfill the role of primary care giver. When this happens, our staff can look after you whilst your primary carer has a break.  Our staff are Community Care Workers and have been trained to engage you in meaningful conversation or activity in your home or a community setting.

Eligibility

When you apply for the service you will receive an assessment by our qualified staff in your own home. Clients and their carers or advocates play an active role in the assessment process to ensure individual needs are met.

Costs

For a fee schedule please contact the Community Care Co-ordinator by calling 5237 8500.

Marrar Woorn Neighbourhood House

Neighbourhood Houses offer community members the chance to:

  • Meet new people
  • Develop new skill through accredited and non-accredited courses
  • Become involved in community events
  • Learn about other services or activities in the area
  • Join classes to undertake training or just to have fun

Course and activity guides are available through Facebook or directly from the house. If you would like to be on the mailing list or if you have suggestions for courses you would like to attend, please contact us on 5237 8500.facebook-logo-nuevo

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Personal Care Services

Personal Care Services are available from Monday – Friday 9.30am – 4.00pm and includes shopping from a list, showering assistance, grooming assistance, dressing and undressing, preparing meals, escorted shopping and assistance to attend appointments within Apollo Bay

Eligibility 

When you apply for the service you will receive an assessment by our qualified staff in your own home. Clients and their carers or advocates play an active role in the assessment process to ensure individual needs are met.

Costs

For a fee schedule please contact the Community Care Co-ordinator on 5237 8500.

Planned Activities Group

The Planned Activity Groups (PAG) offer group respite for eligible service users. Socialisation, activities, including gentle exercise and excursions are provided to community members who are living independently but who may be isolated or require additional assistance due to ill health or advancing age to participate in an ongoing group. Groups meet either weekly or fortnightly for sessions which include, stimulating conversation and a three course lunch. Transport is provided for excursions on our minibus which is equipped with a wheelchair hoist.

Eligibility 

When you apply for the service you will receive an assessment by our qualified staff in your own home. Clients and their carers or advocates play an active role in the assessment process to ensure individual needs are met.

Transport to and from our groups can also be arranged.

Costs

For a fee schedule please contact Customer Services Officer on 5237 8500.

Podiatry

Practical treatment and advice for clients with acute or chronic foot problems provided by a qualified podiatrist

Visits: Monthly

Eligibility

All residents of the Otway Health catchment. Please note, due to significant demand on this service, HCC holders and HACC clients will be prioritised.

For more information, please contact Customer Services Officer on 5237 8500.

Second Sails Opportunity Shop

This busy shop, located in Pascoe Street, offers community members a much needed opportunity to purchase a wide range of clothes, books, electrical goods, furniture and household items at affordable prices. Profits all go straight to Otway Health, which will then invest in further programming of services for the community. Staffed by volunteers, the shop welcomes donations which are then sorted and displayed. If you have any items to donate, please drop them off to the shop during business hours.

If you would like to be involved in this welcoming and vibrant shop, please contact the Volunteer Co-ordinator on 5237 8500.

Seamist Villas - community residential aged care

Sea Mist Villas are located in Murray Square Apollo Bay and consists of ten one bedroom units, fitted with disability friendly bathrooms. The complex also contains a community room, with a fitted kitchen, chairs and tables suitable for group meals, meetings or social groups. There is an extensive vegetable patch where residents are able to grow their own produce.

Applications are asset based and invited from community members over sixty years of age. For more information, please contact Customer Services Officer on 5237 8500

Visiting Services

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  • Visits: bi monthly

An optometrist and optical dispenser, provide comprehensive eye care. The eye tests are bulk billed, and a wide range of spectacle frames are available for purchase.

A visit can involve;

  • eye testing
  • ocular health checks
  • cataracts
  • glaucoma
  • macular degeneration

Eligibility: Available to all residents and visitors to the area.

For more information, please contact Customer Services Officer on 5237 8500

Hearing Australia

  • Visits: Monthly
  • hearing tests
  • fully subsidised hearing aids
  • hearing rehabilitation

Eligibility: Available to pension concession cardholders; most veterans; Aboriginal and Torres Strait Islanders aged 50 and over and Australians under the age of 21.

For more information, please contact Customer Services Officer on 5237 8500

Legal Advice

  • Neil Longmore

Visits: Monthly

Eligibility: Available to all residents and visitors to the area.

For more information, please contact Customer Services Officer on 5237 8500

Financial Counselling

  • Damian Horan

Visits: Fortnightly

Providing independent information on issues including; loans and credit cards, rent or mortgage, fines, inability to pay bills and other financial difficulties.

Eligibility: Available to all residents and visitors to the area.

For more information, please contact Customer Services Officer on 5237 8500

Centrelink Agency

As a Centrelink Agency we can help in many ways with information and assistance, but we are not employees of Centrelink.

At our onsite Agency you can:

  • Use the telephone to ring prospective employees, speak to Centrelink or to use the self-service options
  • Use the fax and photocopier
  • Use the computer for Centrelink information, self-service and other purposes like resume writing and searching for a job
  • Pick up and lodge Centrelink forms

As Centrelink Agents we can:

  • Respond to general questions
  • Show you a quick and easy way to do your business with Centrelink through self service
  • Help you complete forms and other paperwork

Maternal & Child Health

These programs provide practical support and assistance before and after the birth of your child, including:

  • Antenatal classes prior to the birth of your child
  • Family meals – two family meals for the whole family on your return home after the birth
  • Home care – general cleaning of the home
  • Lactation consultant to help with advice on breastfeeding
  • Postnatal midwife visits – one or two home visits as required

Our midwife can also assist with issues such as:

  • Breastfeeding
  • Physical and emotional changes that are common after childbirth, including postnatal depression
  • General postnatal health advice
  • Information on caring for your new baby
  • Advice for new fathers and siblings
  • Referrals to specialist services

Eligibility & Access

The Maternal and Child Health Nurse from the Colac Otway Shire is available at Otway Health every Monday. Phone 5237 8500 to make an appointment.

Private Psychologist

  • Kim Parry

Visits: Weekly

Registered Psychologist

No waiting list, 23 years experience, Medicare rebates available

Contact kimparry44@yahoo.com.au  or phone 0438 287 746

Volunteer Program

Volunteering is a wonderful way in which you can be involved in many of Otway Health’s activities

There are so many ways that community members can be involved:

  • Visiting residents in Aged Care just for a chat or to help with activities
  • Delivering meals to clients’ homes
  • Receiving and selling goods in the Second Sails Opportunity Shop
  • Helping with gardening in the grounds of Otway Health
  • Delivering books from the Library to clients’ homes
  • Friend-in-Hand Massage Program providing gentle 15 minute hand massage to our residents

If you would like to be a part of our Volunteer Program, please contact Customer Services on 5237 8500 and our Volunteer Co-ordinator will be in touch with you very soon. You will be warmly welcomed!

Welfare Services

The Community Welfare Program offers a range of services that provides, support, advocacy, advice and assistance to meet a wide variety of needs and circumstances. The Support Service provides free, confidential and non-judgmental support on a wide range of issues.

The Community Welfare Worker provides practical support to assist people with a range of personal and emotional issues including:

  • Addiction
  • Anger and violence
  • Anxiety
  • Assistance in completing forms
  • Decision making
  • Depression
  • Grief and bereavement
  • Isolation
  • Mental health
  • Parenting
  • Relationship and family issues
  • Stress
  • Support during times of crisis

Eligibility & Cost

These services are free and available to all community members and visitors to our region.

For more information or to make a booking, contact Otway Health Customer Services Officer on 5237 8500

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