ABOUT US

Who we are. What we do.

 

About Us

Otway Health is located in Apollo Bay – a small coastal town in the South-west region of Victoria, Australia, nestled among the serene Otway Ranges and the spectacular Great Ocean Road.

We provide a wide range of health and community services to the 2,815 residents that live in our catchment area – stretching from Lavers Hill to Wye River, and during peak periods of tourism we service over 20,000 clients.

We provide a Multi Purpose Service (MPS) which includes 24/7 Urgent Care, Allied Health and Community Services, Residential Care, In-Home Support and Neighbourhood House programs, with funding arrangements consisting of Commonwealth and State Aged Care, as well as Victorian Department of Health and Human Services funding.

Through our Board, Otway Health is accountable to the Commonwealth Government and the Victorian State Government for the efficiency and integrity of operations and the quality of services provided. At a local level, these funding arrangements facilitate a greater degree of flexibility to an MPS, allowing a range of services that respond to the needs of our community.

Our Vision

Otway Health will be an innovative, responsive and highly professional organisation that adapts to the diverse and changing health needs of the community.

Our Purpose

Otway Health works with the community and all levels of Government to provide a range of health, community, information and well-being services, that enable individuals, families and the wider community to achieve their optimum health and well-being goals.

Our Values

Professional

We deliver excellent, confidential, reliable and safe services with integrity to the community.

Responsive

We are dynamic, innovative and adaptable in responding to changing health and social environments.

Compassionate

We deliver person centered care and are welcoming and equitable to all people engaging with the service.

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Accountable

Our actions are trustworthy, principled and transparent.

Respectful

We are consultative; providing a non-judgmental, accepting environment where needs are acknowledged and considered.

URGENT CARE 24/7

Urgent Care is available 24 hours per day, 7 days per week, with a team of medical and nursing professionals able to provide first line treatment and care.
In the event of an emergency, always call 000.

CONTACT US

General Enquiries
Phone: (03) 5237 8500
Email: otwayhealth@swarh.vic.gov.au 
PO Box 84, 75 McLachlan Street,
Apollo Bay Victoria 3233, Australia

RECEPTION HOURS

Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.00pm
Weekends and Public Holidays: Closed

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