Domestic Assistance

Commonwealth Home Support Program (CHSP)

About Domestic Assistance

Otway Health’s Domestic Assistance service can assist you with maintaining the cleanliness of your home.

How it works

Once registered with My Aged Care, a Living at Home Assessment will be carried out by a Regional Assessment Officer where your needs are documented and a Care Plan is developed with you, your family member, or advocate.

Your Care Plan will include details of the CHSP funded Domestic Assistance service which Otway Health will deliver to assist you with maintaining the cleanliness of your home.

We work with you to undertake some of the tasks that you may be finding more difficult to complete. By working alongside you, we aim to assist you to maintain your independence, allowing you to continue to live independently at home.

The regularity of this service, as well as fees and tasks to be undertaken are determined with you during your Service Specific Assessment.

Services we offer

Tasks that we can assist you with include:

  • washing floors
  • cleaning your bathroom
  • cleaning your kitchen
  • cleaning your toilet
  • light dusting
  • essential ironing
  • preparing a shopping list
  • shopping from a list
  • de-cluttering your home
  • stripping and re-making beds

Non-domestic assistance services

Please enquire about our Spring Cleaning Service for any of the following services:

  • defrosting fridges
  • cleaning ovens
  • washing walls

Availability

Monday – Friday excluding public holidays.

How to apply

Register with My Aged Care to determine your eligibility for this service.

Related Links

My Aged Care

Learn more about this service

Contact Us

For further information about this service please contact us during Reception Hours by phone: (03) 5237 8500 or email: otwayhealth@swarh.vic.gov.au

Brochure

For more information about this service please download the brochure.

URGENT CARE 24/7

Urgent Care is available 24 hours per day, 7 days per week, with a team of medical and nursing professionals able to provide first line treatment and care.
In the event of an emergency, always call 000.

CONTACT US

General Enquiries
Phone: (03) 5237 8500
Email: otwayhealth@swarh.vic.gov.au 
PO Box 84, 75 McLachlan Street,
Apollo Bay Victoria 3233, Australia

RECEPTION HOURS

Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.00pm
Weekends and Public Holidays: Closed

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