Personal Care Service

Commonwealth Home Support Program (CHSP)

About Personal Care Service

Otway Health’s Personal Care Service can assist you to undertake the activities of daily living, to help you maintain your independence and continue to live at home.

How it works

Once registered with My Aged Care, a Living at Home Assessment will be carried out by a Regional Assessment Officer where your needs are documented and a Care Plan is developed with you, your family member, or advocate.

Your Care Plan will include details of the CHSP funded Personal Care Services which Otway Health will deliver to assist you undertake the activities of daily living.

We work with you to undertake some of the tasks you may be finding difficult to complete. By working alongside you, we aim to assist you to maintain your independence, allowing you to continue to live independently at home.

The regularity of this service, as well as fees and tasks to be undertaken are determined with you during your Living at Home Assessment.

Services we offer

Services that we can assist you with include:

  • showering
  • medication prompting
  • grooming (such as shaving)
  • dressing and undressing
  • meal preparation
  • attendance to pay accounts
  • escorting to medical or specialist appointments
  • preparing a shopping list

Non-personal care services

Please enquire about our Community Nursing Service for any of the following services:

  • administering medication
  • wound care
  • blood pressure monitoring
  • catheter care
  • nail care


Monday – Friday and on public holidays by special arrangement.

How to apply

Register with My Aged Care to determine your eligibility for this service.

Related Links

My Aged Care

Learn more about this service

Contact Us

For further information about this service please contact us.

Download Brochure

For more information about this service download the brochure.


Urgent Care is available 24 hours per day, 7 days per week, with a team of medical and nursing professionals able to provide first line treatment and care.
In the event of an emergency, always call 000.


General Enquiries
Phone: (03) 5237 8500
PO Box 84, 75 McLachlan Street,
Apollo Bay Victoria 3233, Australia


Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.00pm
Weekends and Public Holidays: Closed

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